BREEZELINEN LLC wants every bath towel to bring you a soft and comfortable experience. If you are not completely satisfied with your purchase, we offer a clear and convenient return service.
I. Return Application Conditions
You can apply for a return if the following conditions are met:
The product has a quality problem (such as damage, defects, workmanship issues, etc.)
Received the wrong product (model, color, or size does not match)
The product has not been severely used and is in basically intact condition
Submit a return application within the specified time
II. Return Time
Returns can be applied for within 7 days from the date of receipt. Applications submitted after this period may not be accepted.
III. Opening and Usage Instructions (Important)
We understand that bath towels need to be opened and inspected before use:
✅ Returns are supported after opening
Reasonable inspection of material, feel, and size is allowed
The product must be clean and tidy, without obvious stains or severe signs of use
⚠️ If there is obvious use, damage, or condition affecting resale, it may affect the return review result.
IV. Return Process
Contact customer service to apply for a return
Provide order number and reason for return
Review and confirmation
We will reply with the processing result and return information within 1-2 business days
Return the goods
Return the goods to the provided return address and retain the tracking number
Inspection and refund
After receiving the goods and confirming that they meet the conditions, a refund will be arranged.
V. Return Shipping Costs
Quality issues or wrong items sent: Shipping costs will be borne by us
Non-quality reasons (such as dislike or unsuitability): Shipping costs will be borne by the customer
VI. Refund Policy
Refunds will be returned to your original payment account
Processing is usually completed within 3-7 business days after receiving the return
The specific arrival time depends on the payment platform.
VII. Return Address and Contact Information
Company Address: 4048 RUNNING OAK LN SN BERNRDNO CA 92407
📩 Email: help@breezelinen.shop
📞 Contact Number: 3234352591
⚠️ Returning items without confirmation may result in processing delays or non-refundability.
VIII. Precautions
Please pack returned items properly to avoid damage during transportation.
We recommend using a trackable shipping method.
Please keep the tracking number for future reference.
If any problems occur during transportation, please contact customer service immediately.
IX. Contact Us
If you have any questions about our return policy, please feel free to contact us:
Email: help@breezelinen.shop
Phone: 3234352591
We believe that a worry-free return experience is part of a comfortable life.
Thank you for your understanding and support. 🛁